Frequently Asked Questions

Golden Years AI is a senior-friendly app for adults 60-90 and their families. It includes an AI companion, medication reminders, a scam detector, a daily check-in, symptom guidance, and an emergency button — all designed with big buttons, huge fonts, and a warm voice.

Yes — there is a free tier that includes the scam detector, daily check-in, and limited AI conversations. Paid plans start at $19/month with a 7-day free trial.

No. If you can send a text message, you can use Golden Years AI. Every screen has huge buttons and clear labels. There is a voice-navigation option too.

Only if you invite them. Each user gets a private family link that they can share. Family members bookmark it to see check-ins, medications, and emergency alerts — no login required for them.

Paste any suspicious text message, email, or phone script into the tool. Our AI analyzes it and returns a verdict (SCAM / SUSPICIOUS / LIKELY SAFE) with a plain-English explanation and recommended next steps.

Yes. Data is encrypted in transit (TLS) and at rest. We do not sell your data. AI conversations are processed by Anthropic’s Claude under enterprise data-privacy terms. Full details on our Privacy page.

We use HIPAA-conscious safeguards including encryption, access controls, and audit logging. For care facilities, we offer a Business Associate Agreement (BAA) with the Professional plan.

No. Golden Years AI complements medical alert devices, it does not replace them. Our emergency button alerts your family contact and shares GPS — but it is not connected to 24/7 monitoring like Life Alert. In a true emergency, always dial 911 first.

Absolutely not. Rose (our AI) is designed to fill quiet hours between visits and phone calls — not replace them. Human connection is irreplaceable. Rose is a supplement, not a substitute.

The app has been designed with cognitive accessibility in mind — minimal choices, clear language, huge buttons, voice guidance. However, we recommend involving a caregiver during setup, and pairing the app with in-person or professional care.

Yes. Cancel with one click from your Subscription page, or via the Stripe customer portal. No phone call required. No dark patterns.

Yes — Golden Years AI runs in any modern web browser. You can also add it to your phone’s home screen (like a real app) via the browser menu.

The app speaks reminders out loud in a warm, clear voice. It also shows a big amber alert on screen. Multiple reminder styles work together so it’s hard to miss.

The button includes a brief confirmation. If pressed, family contacts are notified with the current GPS location. Accidental presses are common and easily explained — better safe than sorry.

Every user gets a unique referral code. Every 3 friends who sign up using your code earns you 1 free month. Details on your Refer a Friend page inside the app.